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PROFESSIONAL SERVICES

N&C - System Integrator

Professional services

PROFESSIONAL CERTIFICATIONS

N&C has management and certified operating personnel in order to always guarantee its customers the best service.

Staff is key to our success! For this reason, through regular training courses N&C always ensures the highest level of certification for its employees.

Below are just a few examples of our professional certifications

ITIL PRINCE2 MICROSOFT CERTIFIED VMWARE ORACLE CERTIFIED HUAWEI UNIFY f5 CISCO TOWNET AVAYA ALCATEL FORTINET EXTREME

DESKTOP MANAGEMENT

The task of the Desktop Management (DTM) service is to manage the entire fleet of IT equipment installed at our customers' premises.

The service includes the following activities:

  • Initial installation of electronic equipment (Personal computers and ancillary devices)
  • Installation of the software required for carrying out the work activity
  • Service for restoring the normal functionality of systems and applications following anomalies (Technical assistance)
  • Management of workplace changes, evolutions or movements
  • Hardware maintenance activities for electronic equipment

DATA MANAGEMENT

The IT Infrastructure Management and Maintenance Service (Data Management) aims to provide adequate support to ensure the security, operation, continuity and effectiveness of the infrastructure, ensuring the correct operation of the IT technology platforms and the related basic software on which the current applications and databases are hosted.

The personnel employed by N&C is highly qualified and the service includes the following activities:

  • Operational management of datacentres
  • Management of physical or virtual servers
  • Management of disk storage systems in raid and NAS configuration
  • Routine/extraordinary maintenance on application servers, web servers, database servers
  • Configuration of hardware, basic software and application products

DESIGN

The design services offered by N&C, within the Local and Geographical Networks, comprise several activities as summarized below

  • Feasibility study and analysis (Assessment)
  • Inspections at the sites where the plants must be built
  • General design
  • Detailed design (Logical diagrams, Physical diagrams, Execution diagrams)
  • Drafting of work schedules (GANTT OR PERT)
  • General and/or detailed computameters
  • Drafting R.F.Q
  • Support to the purchasing office in the technical evaluation of proposals
  • Technical sales support during negotiations with the customer
  • Writing of general and/or generic technical specifications
  • Writing of general technical specifications
  • Technical support for the evaluation of solutions/offers of suppliers
  • Evaluations of new technologies, solutions, architectures

WORKS MANAGEMENT

The Works Management services offered by N&C, during the construction of Local and Geographic Network systems, include several activities that are summarized below:

  • Support for the handling of practical occupational safety laws
  • Coordination and on-site assistance of suppliers at the sites where the plants are built
  • Commissioning of the systems with connection of the active devices according to the executive diagram
  • Support and/or direct participation in customer advancement meetings
  • Constant verification of compliance with the specifications and implementation times
  • Support to project management with the drafting of minutes, work progress reports, etc.
  • Operational interface with the customer's entities
  • Assistance and verification of all plant testing phases
  • Collection and preparation of test documentation

SUPERVISION OF WORK

The Works Supervision services, offered by N&C, are applicable to all stages of the implementation of projects where the Works Management has been entrusted to the construction company and/or to third parties.

These services consist of several activities that are summarised below:

  • Non-continuous supervision, including on site, at the sites where the systems are built
  • Supervision of the commissioning of systems
  • Support and/or direct participation in customer advancement meetings
  • Verification of compliance with the specifications and implementation times
  • Support to project management with the drafting of minutes, works progress reports, etc.
  • Collection and preparation of test documentation